Customer chat support panel
track order widget
Contact us widget
Manage All WhatsApp Conversations in One Place
Shared Team Inbox
WhatsApp conversation, customer detail, and order update in one shared team inbox - no more switching apps or missing messages.
Chatix's WhatsApp Business API-powered dashboard lets your whole team view customer info, order info, and chat history side by side, so any agent can pick up a conversation and respond fast.
All customer chats
Customer information
Customer order information
Customer chat
Automated & Manual WhatsApp Order Confirmation for Shopify
Simplify order management with automated WhatsApp order confirmation, COD order verification, and abandoned checkout recovery or handle it manually if you prefer a personal touch. Chatix gives you full control over how you confirm, verify, and follow up on every Shopify order.
automated & manual section
Experience the future of order management through our Automated Section, while our Manual Section adds a personal touch.
Automated Message
WhatsApp Business API
Abandoned Cart Recovery
COD Order Verification
Order Confirmation
Order Fulfilment
Product Review
Manual Message
Manual Message
Abandoned Cart Recovery
Cash On Delivery Verification
Order Confirmation
Order Fulfilment
Best WhatsApp Live Chat App for Shopify
Help With Order Query
Manage all inquiries about your orders in one place
Answer order questions instantly over WhatsApp from COD verification to shipping updates so customers get quick answers without waiting on email.
Effortless Order Tracking
Watch, track, and get the status of your order.
Let customers track their order status and delivery details directly inside WhatsApp, cutting down "where's my order" messages and support tickets.
Live WhatsApp Chat
Engage Website Visitors with Chatix Live Chat
Add a free WhatsApp chat widget to your Shopify store so visitors can reach you instantly - no app switching, no missed messages, just real-time conversations that turn browsers into buyers.
Support With Contact Form
Contact Form for Easy Conversation
Give visitors a simple contact form for questions that don't need WhatsApp routed straight into your shared team inbox alongside every other customer conversation.
WhatsApp link generator
One Click to Chat – Just Share Your Link.
Make it super easy for customers to chat with you on WhatsApp! With our Free WhatsApp Link Generator, you can create a direct chat link using your number in seconds—no coding needed. Share it on your website, Instagram bio, or anywhere else. Generate a simple, free link to connect with customers and start chatting right away. Perfect for small businesses and Shopify stores.
Generate WhatsApp Link
WHATSAPP SHARING BUTTON
Share Your Favorite Products with Anyone Using the WhatsApp Sharing Button
The WhatsApp Sharing Button emerges as a dynamic feature, seamlessly empowering customers to share their most beloved products with friends and family. This simple yet powerful feature enhances how we engage with the products that spark our enthusiasm.
Whatsapp Share
Start Supercharging Your WhatsApp Templates Today
WhatsApp is powerful—but managing templates, sending at scale, and tracking results isn’t always easy.
That’s where Chatix comes in. Automate your messages, track performance, and simplify your entire WhatsApp strategy in one place.
💬 Just download the templates you need and start driving real engagement—fast!👇
REVIEWS
Hundreds of Five-Star Reviews Call Chatix the Best WhatsApp App for Shopify
4.9/5
PRICING
Pricing to Suit all Size Business
FREE FOREVER
Free to Install
WhatsApp Chat, Share, FAQs, Contact Us & Order Tracking - All Widgets Available
Get started nowWhatsApp Chats - No Limits
Multiple Support Agents - No Limits
Premium Button Designs - No Limits
Online/Offline Hours
WhatsApp Share Button
WhatsApp Share Reports
FAQs
Contact Us
Order Status / Tracking
App Support via Email
Our FREE plan will always be here! 🤝
advanced
FREE 14 DAYS TRIAL
$8.99/month
WhatsApp Chat, Share, FAQs, Contact Us & Order Tracking - All Widgets Available
Get started nowAll Features in FREE +
Abandoned Cart Recovery - Manual
Cash On Delivery Verification - Manual
Order Confirmation - Manual
Order Fulfilment - Manual
App Support via Chat & Email
premium
Most Subscribed
FREE 14 DAYS TRIAL
$24.99/month
Automated Messages rates start at $0.0051 and Its vary by country (Rates List )
Get started nowAll Features in ADVANCED +
WhatsApp Business API
Team Inbox
Schedule Broadcast / Campaign
Custom Template Messages
Abandoned Cart Recovery - Automated
COD Order Verification - Automated
Order Confirmation - Automated
Order Fulfilment - Automated
Mobile App (Android & iOS)
Priority App Support via Chat & Email
FREQUENTLY ASKED QUESTIONS
Discover Additional Information on how to Utilize the App for Communicating.
What is the "Chatix" app?
The "Chatix" app is designed to allow customers to quickly inquire about order information and product-related queries through WhatsApp directly from your Shopify store along with WhatsApp Business API.
For businesses, WhatsApp live chat, abandoned cart recovery, and team inbox are major features of Chatix that allow store owners to send automated messages such as abandoned checkout recovery, order confirmation, COD verification, order fulfillment, and review request notifications.
How does Chatix recover abandoned checkouts on Shopify?
Chatix automatically sends WhatsApp reminders to customers who leave your Shopify store without completing checkout. These messages include a direct link back to their cart, so customers can pick up right where they left off and finish their purchase in a couple of taps - no need to browse your store again from scratch.
Does Chatix support COD (Cash on Delivery) order verification?
Yes. Chatix sends an automated WhatsApp message asking customers to confirm their Cash on Delivery order before it ships. This helps reduce fake or unintended COD orders, cut down on return-to-origin shipments, and give you more confidence that an order is genuine before you fulfill it.
How does the app work?
Once the app is installed and configured on your Shopify store, it adds a WhatsApp Chat button to the store based on configuration. When customers click the button, customers are connected to the support team, communicating and enabling them to inquire about product, order status and more.
Is the app compatible with mobile devices?
Yes, the "Chatix" app is designed to work seamlessly on mobile devices.
Is the app free to use?
Yes, the app is completely free to use. Additionally, customers opting for our paid plans can enjoy a 30-day free trial.
Can customize the appearance of the WhatsApp chat and/or share button?
Yes, The apps allow you to adjust the color, size, WhatsApp icon and position of the sharing button to match your store's design better.
Is order tracking available for customers within the app?
Yes, customers can track their orders using the app, which allows them to monitor their order's progress.
What if my customers don't use WhatsApp?
If your target audience doesn't use WhatsApp, the app provides an alternative solution by incorporating a "Contact Us" form feature. This allows customers to submit their order-related inquiries directly through the form.
Is there a trial period available to test the app's functionality?
Yes, the app offers a 30-day free trial period.
Is it possible for me to grant access to my Chatix panel to other team members?
Yes, the admin can create multiple sub-users as team members who can assist in providing customer support.
Is there support provided for the app?
The app offers comprehensive support features, including up-to-date resources and priority assistance through chat and email channels.