Effortless one-on-one communication with your customers seamlessly handles customer queries on your own using the Chatix WhatsApp live chat app.
Gain access to a comprehensive overview of all your customers, their conversations, customer details, and order information, all conveniently managed in one place.
All customer chats
Customer information
Customer order information
Customer chat
All-in-one platform to manage customer inquiries and provide personalized solutions faster using a shared team inbox that makes team collaboration super easy for support agents
It allows businesses to streamline the support process, increase engagement, and enhance the customer experience through WhatsApp chat.
Each inquiry can be your next sale. Answer all frequently asked questions related to orders and decrease abandoned checkouts.
From order status to tracking numbers and delivery time to order confirmation provide accessible order-related assistance through our Help Section.
Offering a contact form to address inquiries systematically and win more loyal customers
Get customers’ inquiries directly to the chat panel and answer them in real time, leading to efficiency and building customer confidence in making purchases.
Your customers deserve to know where their order is. Chatix offers a user-friendly order tracking form that requires easy steps to track the orders.
Customers can quickly access the order tracking form to check the status, leading to enhanced customer engagement and trust in your brand.