Businesses need to inform customers about holiday closures, schedule changes, festive offers, and delivery updates — and WhatsApp is the fastest way to make sure those messages actually get read. Here are 20+ ready-to-use WhatsApp holiday announcement templates covering every situation, from company closure notices to employee announcements to seasonal greetings.
This is where WhatsApp holiday announcement templates become extremely useful.
For compliant bulk messaging during holiday periods, review the WhatsApp 24-hour messaging rule before sending large broadcasts. Below are copy-paste ready holiday announcement WhatsApp message templates that businesses can use for different situations.
Automated Holiday WhatsApp Notifications — When and Why to Set Them Up
Sending holiday messages manually works for small lists. As your customer base grows, automation becomes essential — especially during peak seasons when message volume spikes and response times matter most.
Automation is most useful when:
- Businesses need to notify many customers at once
- Holiday promotions are launched
- Order updates need to be shared quickly
- Customer support availability changes
Automating WhatsApp messages helps businesses:
- Send announcements instantly to the full customer list
- Maintain consistent communication across all holidays
- Avoid missing important schedule updates
- Manage customer communication from one place
Business Holiday Announcement WhatsApp Message Templates
Use these to inform customers about holiday schedules, service changes, or temporary closures. Sending a clear announcement helps customers plan ahead and prevents follow-up queries about availability.
1. General Holiday Announcement
Hi {{Customer Name}} 👋
Our team at {{Business Name}} will be observing the upcoming holiday on {{Holiday Date}}.
Support and services may be limited during this time. We will resume normal operations on {{Return Date}}.
Thank you for your understanding and happy holidays! 🎉
2. Holiday Schedule Update
Hello {{Customer Name}},
Please note that {{Business Name}} will operate with limited hours during the holiday period from {{Start Date}} to {{End Date}}.
For urgent inquiries, feel free to message us here.
3. Holiday Notice Message
Hi {{Customer Name}},
We'd like to inform you that {{Business Name}} will be closed on {{Holiday Date}}.
Regular services will resume on {{Return Date}}.
Thank you for your continued support.
Office Closed WhatsApp Message Templates
Use these for public holidays or festive periods when your office or store will be physically or digitally unavailable. Include the return date so customers know exactly when to expect a response.
1. Office Closed Message
Hello {{Customer Name}},
Our office will remain closed on {{Holiday Date}} due to the holiday.
We will reopen on {{Return Date}} and continue assisting you.
2. Holiday Closure Notice
Hi {{Customer Name}},
Please note that {{Business Name}} will remain closed from {{Start Date}} to {{End Date}} for the holiday season.
We look forward to serving you again after the break.
3. Customer Service Holiday Notice
Hi {{Customer Name}},
Our support team will be unavailable on {{Holiday Date}} due to the holiday.
We will respond to your message as soon as we return.
Thank you for your patience.
4. Vacation Announcement Message
Hi {{Customer Name}},
Our team is currently on a short vacation from {{Start Date}} to {{End Date}}.
We will be back on {{Return Date}} and will respond to all messages at that time.
For anything urgent, please email us at {{Email Address}}. Thank you for your understanding!
Holiday Greeting WhatsApp Message Templates for Customers
Holiday greetings help businesses stay connected with customers and build stronger relationships during festive seasons. A simple greeting shows appreciation
and keeps your brand top-of-mind without any promotional intent.
1. Festive Greeting
🎉 Happy Holidays from {{Business Name}}!
We wish you and your family a joyful and relaxing holiday season.
Thank you for being a valued customer.
2. Personal Holiday Wishes
🌸🐰 Hi [Customer Name],
Wishing you and your loved ones a joyful and peaceful holiday season! 🎁
Thank you for being a part of our journey this year.
🛍️ Stay safe, stay merry — from all of us at [Your Business Name] 💚
3. Customer Appreciation Message
Hello {{Customer Name}},
Warm holiday wishes from our team at {{Business Name}}.
We appreciate your support and look forward to serving you again soon.
4. Seasonal Greeting Message
Hi {{Customer Name}},
Wishing you a wonderful holiday season filled with happiness and celebration.
Thank you for choosing {{Business Name}}.
5. Small Business Thank You Message
Hi [Customer Name],
Thank you for supporting our small business this year 💛
We're sending you warm wishes for a joyful holiday season filled with peace, love, and coffee ☕🎄
— With gratitude, [Your Business Name]
Holiday Promotional WhatsApp Message Templates
Festive seasons are one of the highest-converting periods for promotional messages on WhatsApp. Send these 2 to 3 days before the offer ends — early enough to drive action, close enough to create urgency.
1. Holiday Sale Announcement
🎄 Holiday Sale Alert!
Hi {{Customer Name}},
Enjoy 20% OFF on selected products during our holiday special.
Offer valid until {{End Date}}.
Shop now 👉 {{Link}}.
2. Flash Holiday Sale
⚡ Flash Holiday Sale!
Enjoy sitewide savings for the next 24 hours only!
No code needed — prices already slashed 🎉
👉 [Shop Now Link]
— [Brand Name]
3. Limited Time Festive Offer
Hello {{Customer Name}},
Celebrate the holiday season with our exclusive festive deals.
Visit us today to enjoy special discounts on your favorite products.
4. Festive Discount Message
Hi [Name], holiday cheer is here! 🎉
Enjoy [XX]% OFF on all our [products/services] until [date].
🎁 Don't miss out – tap to shop now 👉 [Link]
— [Your Business Name]
5. Customer Loyalty Offer
Hi {{Customer Name}},
As a thank-you for your continued support, enjoy a special holiday discount on your next purchase.
Offer valid until {{Date}}.
Holiday Order and Delivery Update WhatsApp Templates
During festive seasons, higher order volumes and courier delays are expected. Proactive delivery updates reduce customer anxiety and prevent support inbox spikes — send these before customers start asking.
1. Delivery Delay Notice
Hi {{Customer Name}} 👋
Due to the holiday season, deliveries may take 1–2 extra days.
Your order is on the way, and we appreciate your patience.
2. Holiday Shipping Update
Hello {{Customer Name}},
Please note that shipping schedules may change during the holiday period.
You can track your order here 👉 {{Tracking Link}}
3. Order Processing Update
Hi {{Customer Name}},
Your order is currently being processed. Due to holiday demand, processing times may be slightly longer than usual.
Thank you for your understanding.
4. Pre-Holiday Order Reminder
📦 Hey [Name], your order is on the way and should reach you before the holiday!
Track here: [Tracking Link]
Thanks for shopping with [Brand Name]! Happy Holidays! ✨
5. Last Day to Order Announcement
🚚 Planning to shop with us this season?
Order before [date] to ensure on-time delivery 📦
Let's make sure your holiday is stress-free and smooth!
Tap to order now: [Link]
— [Business Name]
Holiday Announcement Message Templates for Employees
Most holiday announcement templates are written for customers — but businesses also need to communicate closures, schedule changes, and festive wishes to their own teams. Use these for internal WhatsApp group messages or broadcast lists to staff.
1. Company Holiday Closure Announcement to Team
Hi Team 👋
Just a reminder that [Company Name] will be closed from [Start Date] to [End Date] for the [Holiday Name] holiday.
We will resume normal working hours on [Return Date].
Wishing everyone a restful and enjoyable break. See you on [Return Date]!
— [Manager / HR Name]
2. Holiday Schedule Update to Staff
Hello Team
Please note the updated working schedule for the upcoming holiday period:
[Date]: [Hours or Closed]
[Date]: [Hours or Closed]
[Date]: Regular hours resume
Please plan your work accordingly. Any urgent matters during the closure should be directed to [Contact Name] at [Contact Details].
Thank you and enjoy the holidays!
Ready-to-Use Holiday Templates for WhatsApp
Additional holiday templates for specific business scenarios — abandoned cart recovery, New Year messages, VIP customer appreciation, and booking reminders.
Personalised Offer and Abandoned Cart Reminder
💐 Hey [Name] 👋
Looks like you were eyeing something perfect for the holidays! 🎄
Use code HOLIDAY15 for 15% OFF before it's gone!
👉 Tap to complete your order: [Cart Link]
Let's make your season special! 🎁
New Year Message Template
Happy New Year 🎆 from [Your Brand Name]!
May your year be filled with success, joy, and new beginnings.
We're grateful for your support and can't wait to serve you better in [New Year].
Stay tuned for exciting updates! 🎉
VIP Customer Appreciation Template
🌸 Hi [Name],
You've been one of our most amazing customers this year 🌟
To say thanks, here's an exclusive holiday treat – [Free Gift/Discount Code]!
We appreciate you. Happy Holidays! 🎄
— [Your Brand Name]
Booking Reminder
Hi [Name],
This is the final call before we head into our holiday break! 🕒
If you still need to schedule anything, now's the time.
📅 Last working day: [Date]
Book here: [Link]
Best Practices for Holiday Messaging on WhatsApp
- Keep the tone warm and friendly
- Personalise messages using names and preferences
- Avoid hard selling — focus on value and gratitude
- Keep it short, clear, and festive
- Include a CTA (Shop Now, Book Now, Learn More, etc.)
Conclusion
Writing and scheduling holiday announcements manually for every customer
touchpoint — closure notices, delivery updates, festive greetings, promotional
offers — takes more time than most businesses have during peak periods. Chatix
connects the WhatsApp Business API directly to Shopify stores and businesses,
letting you schedule your full holiday communication calendar in advance so
every message reaches the right customer at the right time, automatically.
Browse our WhatsApp template library
for more ready-to-use templates across every use case and industry.
Related WhatsApp Message Templates:
WhatsApp away message templates |
WhatsApp reminder message templates |
WhatsApp offer message templates |
WhatsApp shipping message templates
Frequently Asked Questions
1. What is a holiday announcement message?
Ans: A holiday announcement message informs customers about business closures, schedule changes, or special promotions during holidays.
2. Why do businesses send holiday messages on WhatsApp?
Ans: WhatsApp messages have very high open rates, making them an effective way for businesses to communicate important holiday updates quickly.
3. Can businesses automate holiday WhatsApp messages?
Ans: Yes. Businesses can use WhatsApp Business API tools like Chatix to automate announcements, promotions, and order updates.
4. When should I send holiday announcements on WhatsApp?
Ans: Send them early — 1 to 2 weeks before the holiday — and reminders a day or two ahead for best engagement.