Best WhatsApp Marketing Apps for Shopify

Published: October 21, 2024
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Since WhatsApp was launched, how businesses communicate with customers has completely transformed. As more and more customers engage with businesses through WhatsApp, it’s become crucial for businesses to leverage WhatsApp marketing to boost productivity and work efficiency.

If you are a Shopify store owner or running an online business, integrating WhatsApp into your store can improve the customer experience, streamline business communication, and drive more conversions.

However, due to the hundreds of apps available on the Shopify app store, finding the perfect one can be a complex process for you.

Here, we've curated a list of the 10 best WhatsApp marketing apps for Shopify and sorted them out based on their pricing, reviews, and features.

So, let’s dive in and discover a perfect WhatsApp marketing app that takes your business to the next level

10 Best Shopify Apps For WhatsApp Marketing

1. Chatix: WhatsApp Chat + Marketing

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No matter what you’re expecting in WhatsApp marketing, Chatix has covered all the features that you need to take your business growth and support system to the next level.

With more than 2000+ customers and 700+ reviews, this Shopify app has gained huge popularity across the globe. It has a variety of features, including message automation, COD verification, order confirmation, message broadcasting, premade WhatsApp templates, and more.

Moreover, it also offers a shared team inbox to manage customer inquiries effectively, advanced analytics to keep an eye on campaign performance, and a chat widget to integrate into the website.

It also provides top-notch support to its customers, so they can run their WhatsApp marketing campaigns smoothly.

Key features

  1. Provide an all-in-one widget button that includes WhatsApp Chat, FAQs, Order Tracking, and Contact Us.

  2. Create a messaging workflow and send a sequence of automated messages.

  3. WhatsApp Chat + abandoned cart recovery, verify COD orders, broadcasts & more.

  4. Ultimate customer support

Pricing

  • The good thing about Chatix is that it offers a free plan.

  • It has two premium plans, which cost $8.99 and $19.99 per month.

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2. Marketing+Support on WhatsApp

Marketing + Support on WhatsApp by Super Lemon is a complete WhatsApp marketing and automation solution for Shopify store owners. It provides you with all the features to enhance your customer support experience, run WhatsApp messaging campaigns, and increase sales.

One of the most useful features we liked about this app is that it gives access to the WhatsApp Business API and live chat at an affordable rate.

It offers message automation features that you can use to recover abandonment carts, COD confirmation, feedback requests, and more.

Key features

  1. Streamlines and makes creating, managing, and assigning customer support tickets faster through shared team inboxes.

  2. User-friendly dashboard and easy to use for everyone.

  3. Not just WhatsApp but supports various messaging apps such as Facebook, Messenger, Telegram, etc.

  4. You can track performance and watch user activity.

Pricing

  • The free plan is available

  • The growth plan costs $15 a month, and the engaging plan costs $25 a month with a 7-day free trial.

3. Dondy: WhatsApp Marketing+Chat

If you are looking for the most trusted WhatsApp marketing app for your Shopify store, meet Dondy: WhatsApp marketing + chat app. This app is free to use and is intended to allow Shopify store owners to communicate, promote, and manage customers effectively.

One of the biggest features we love about this app is message personalization. Shopify sellers can keep customers longer and make more sales by sending personalized and automatic messages to contacts.

Moreover, there’s no more advanced feature we have seen inside the app, so it’s on you to check whether it’s right for you or not.

Key features

  1. Create custom WhatsApp flows based on live events.

  2. Recover abandoned shopping carts and checkouts.

  3. Offer bulk message option

  4. Provide access to the WhatsApp Business API.

Pricing

  • The pro plan starts at just $6.99, which is cheaper than other apps.

  • The growth plan costs $15 a month, and the engaging plan costs $25 a month with a 7-day free trial.

4. WhatsApp Marketing + Helpdesk

Want more than just a WhatsApp marketing app? Meet one of the best omnichannel apps for Shopify. It offers a custom dashboard where you can manage multi-communication channels like Messenger, WhatsApp chat, emails, Instagram DMs, and more.

This one app combines all these communication channels to boost your productivity, improve the customer experience, and skyrocket sales growth.

Run impactful WhatsApp broadcasts, marketing automation, and retention marketing campaigns using customer segments. The app also offers official WhatsApp API access and a green tick for your Shopify store.

Key features

  1. An easy-to-use and navigate omnichannel marketing app

  2. Add, manage, and assign a task to team members and improve work efficiency.

  3. Detailed analytical and performance-tracking options

  4. Provide access to the WhatsApp API and green tick verification.

Pricing

  • It does not provide a free trial or plan.

  • Startup plan ($49/mo) for 1000 support tickets, Scale plan ($99/month) for 2000 support tickets, and Growth plan ($299/mo) for 6000 support tickets. It offers a 14-day free trial.

5. Chaty: WhatsApp & Chat buttons

Chaty is another amazing Shopify app designed to boost WhatsApp marketing performance and enhance the customer support system.

This app makes it easy for store owners to integrate WhatsApp widgets into their site and customize buttons, text, and colors to encourage users to click on them.

The app is reliable, and the customer support team is responsive and helpful.

Key features

  1. An easy-to-use and navigate omnichannel marketing app

  2. Add, manage, and assign a task to team members and improve work efficiency.

  3. Detailed analytical and performance-tracking options

  4. Provide access to the WhatsApp API and green tick verification.

Pricing

  • It does not provide a free trial or plan.

  • Startup plan ($49/mo) for 1000 support tickets, Scale plan ($99/month) for 2000 support tickets, and Growth plan ($299/mo) for 6000 support tickets. It offers a 14-day free trial.

There are many best WhatsApp automation tools available that must be checked out.

6. Interakt

With an intuitive interface, robust features, and being trusted by thousands of users, Interakt is your go-to Shopify app for WhatsApp marketing.

This app easily syncs with your Shopify stores and helps you display products on the WhatsApp catalog.

Moreover, it seamlessly connects with customers to enhance their shopping experience, drive engagement, boost sales, and improve relationships.

Just like other apps, it is packed with automation capabilities, access to the WhatsApp Business API, a live chat option, creating a chatbot, and optimizing broadcast and customer support campaigns.

It also sends personalized automated updates and notifications for better user engagement.

Key features

  1. Provide automated WhatsApp reminders, product or business updates, and an order confirmation feature.

  2. WhatsApp CRM is also integrated inside

  3. Auto-replies configuration for answering customer FAQs on WhatsApp

  4. Customizable WhatsApp chat widget option

Pricing

  • It does not provide a free trial or plan.

  • The startup plan ($49/mo) for 1000 support tickets, the scale plan ($99/month) for 2000 support tickets, and Growth ($299/mo) for 6000 support tickets. It offers a 14-day free trial.

7. BiteSpeed

If you are looking for an all-in-one WhatsApp marketing solution, BiteSpeed is a suitable app for you. From building a subscriber list to setting up automation for promotion and popup creation to chat widgets, it is a complete WhatsApp marketing toolkit itself.

The app also integrates with other Shopify apps like Loox, Yotpo, Stamped, and more for customer feedback collection.

Many eCommerce brands have been using this app for decades and seeing positive results.

Key features

  1. It helps you run multiple marketing campaigns like WhatsApp abandoned carts, segmented broadcasts, upsells, and cross-sell campaigns.

  2. You can find wheel spinning & exit popup elements to build more WhatsApp subscribers.

  3. Integrate chatbots into marketing and support campaigns to drive more sales.

  4. Recover abandoned carts and increase the sales rate.

  5. Video support and chat support are available, which makes it special.

Pricing

  • It offers many features in a free plan.

  • Plans are too costly; the first starts at $249.99, and the second starts at $499.99.

8. AiSensy ‑ WhatsApp Marketing

WhatsApp marketing is one of the best strategies businesses can leverage to elevate brand presence and drive more traffic and sales.

Not just Shopify alone but this app can also be integrated into all global platforms. One of the best features of this app is that it makes it easier for businesses to analyze customer interactions, provide support in a real-time, and manage each inquiry effectively.

Key features

  1. Work on automation like sending messages of order delivery, order tracking, and shipping

  2. Features like sending discount coupons, and interactive messages to customers

  3. Allows you to run smart messaging campaigns to engage with users

Pricing

  • The good news is that it only takes $1 for all essential features.

9. CK: WhatsApp Chat & Abandoned

CK: WhatsApp Chat & Abandoned is an app that provides chat and shared team inbox capabilities for your store. If we talk about its features and pricing, they are almost similar to other apps described earlier.

This app solely handles almost every task like sending abandoned cart recovery messages, order notifications, COD, and shipping confirmation messages through WhatsApp.

It also offers a custom chat widget, which contains FAQs, contacts, and a live chat option, making it easier for brands and customers to connect and communicate.

Key features

  1. Easy to use and requires only a few steps to fully set up

  2. Help to collect reviews from your Loox, TrustReviews, and Judge.me seamlessly.

  3. Multiple agent support, out-of-hours support, and order CRM for WhatsApp Chat.

Pricing

  • Free plan available

  • There are two premium plans, VIP which starts at $9.99, and Advanced which starts at $29.

10. ConvertWay

ConvertWay is a cutting-edge WhatsApp and SMS marketing app designed to boost business conversions and sales.

It lets Shopify store owners run personalized and targeted SMS and WhatsApp campaigns through smart segmentation.

Well, this app offers 9+ automation flows that help you turn your one-time buyers into repeat customers. With the highest message delivery rate and positive customer feedback, the ConvertWay app helps you reach the right audience at the right time and nurture them towards conversions.

Key features

  1. You can access the library of pre-approved message templates

  2. Help you create a no-code WhatsApp chatbot and provide automated support

  3. Create opt-in popups to build SMS and WhatsApp subscribers list

  4. Detailed targeting and segmenting option

Pricing

  • It is free to install, and no additional charges are to be applied.

Wrapping up

WhatsApp is more than just an online chat and video calling app for a business purpose.

It can help you reach a wider audience across the globe, spread more awareness about your brand, and keep customers engaged.

Suppose you are running a Shopify store and providing customer support through this online platform. In that case, these WhatsApp marketing apps for Shopify are built specially to improve the support system and boost WhatsApp marketing performance.

Each app has different features and prices, so you should research, test, and choose the one that meets your needs.

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