WhatsApp Message Templates for Shipping

Keeping customers informed about their order shipping status is one of the easiest ways to build trust and reduce support tickets. When customers know about their product delivery, order status, parcel-courier update, where their order is and when it will arrive, they are far less likely to message your support team with “Where is my order?” questions.

Because of the rise in online shopping, this also means there’s a demand for the delivery industry. Customers always look at the estimated delivery date of the product before making a purchase.

Therefore, sending estimated product delivery messages, order confirmations, and sharing shipping information with your customers on WhatsApp increases the credibility and trustworthiness of your company.

So, to help you send more messages in less time, we’ve compiled a list of the bready-to-use shipping message templates designed for Shopify stores that you can use!

Order Delivery & Shipping Messages Templates for WhatsApp

After making a purchase, customers always think about when it arrives at their doorstep. Sending a WhatsApp message about shipping information, including delivery date and order tracking number, helps them know when they will more likely get a product and use it.

1. Shipping Confirmation Order

2. Order Shipped Message Template

3. Order Delivery updates

4. WhatsApp Delivery Update Message

5. Out for Delivery WhatsApp Message

6. Order Delivered Message

7. Message template for order delivery confirmation

8. Message template for delayed shipping

9. Message templates for shipping reminders

Sometimes, customers might forget that their parcel is being delivered to their home, and there might not be anyone else who can help them retrieve it. As some items are perishable, they cannot be simply left outside a customer’s house. Situations like these can put delivery companies and drivers in a tight position. Hence, sending a reminder text can come in handy to ensure your customer can receive it.

10. Parcel Return/Exchange Information

11. Message templates for ratings and feedback

👉 Start automating WhatsApp shipping messages for your Shopify store with Chatix

Explore more message templates.

Shipping messages are a small detail that make a big difference. Clear, timely updates reduce support tickets, build trust, and improve the post-purchase experience.

There is a wide range of WhatsApp message template for payment that you can easily access and download for free.

Furthermore, you can easily customize the template and create one that fits your requirements by changing the values. Creating and sending messages at scale doesn’t have to be complicated; with the Chatix app, you can easily create a broadcast list and send them a message at your convenience. Explore more features of Chatix and boost engagement through WhatsApp marketing.