How to Increase Sales on Shopify Store? 11 Ways to Get More Sales

Creating a Shopify store is easy, but getting sales and conversions is much harder. Most of the new store owners struggle to drive traffic, increase sales, and stand out in the competitive niche.

It can be challenging and frustrating, but with the right strategies and techniques, you can achieve the goal of weekly sales.

For many small businesses, the biggest reason to fail is not refining the marketing strategy to boost sales and reach more target customers.

This guide will show you reasons why you are not generating a good amount of sales and give tips on How to Increase Sales on Shopify Store and boost your store’s visibility, attract new customers, and grow revenue.

Why do you Fail to Get more sales on Shopify?

You post about your business or products on social media, and users start to come, but none of them convert; the reason could be anything like technical issues, product appearance, pricing, etc.

Promoting on social media or online forums, referrals, and many other traditional ways are good for generating a bunch of sales, but you can't rely on them forever.

Here are some reasons why you are failing to get more sales on shopify; you should fix the issues now.

• Poor website user experience (UX): If your website is difficult to navigate, customers may leave before completing a purchase. Make sure the product categories and navigation menu are clear, and customers can find what they need quickly.
• Lack of customer trust: Trust is an important factor in boosting sales on a Shopify store. Many e-commerce brands ignore adding social proof, badges, mentioning legal information, and more. Make sure you are maintaining transparency with customers and resolving their issues.
• Not mobile-friendly: 29%+ of global users make weekly purchases using their mobile devices. Therefore, making the Shopify store mobile-friendly and improving their experience is essential to getting maximum benefit.
• Not-perfect product details: Customers look at the product details first, like description, features, price, and images, and buy later. Provide details about your products, so users can clearly understand the value and make purchases.
• Wrong audience: If your website is ranking on irrelevant keywords and getting visitors who aren't interested in your business, it can lead to a higher bounce rate. That is a huge mistake store owners make, so focus on targeting the right audience.
• Poor customer support: One of the major elements in any successful business model is customer support. Providing satisfactory support can increase customer retention, trustability, and sales on Shopify.
• No promotions or discounts: Offering promos, exciting deals, and discounts can attract more customers and boost sales and revenue. Promos like free shipping, 50% off, BOGO offers, etc., are enough to convince users to make a purchase.
• Competitive pricing:Pricing is a crucial factor in eCommerce business; it's where people decide to buy a product or not. If your competitors provide more affordable pricing, the user will likely leave their purchase incomplete with your brand.
• Multiple payment options:Most customers will abandon the checkout stage if your Shopify store doesn’t accept multiple payment methods like credit and debit cards, PayPal, and other methods. Limited payment methods or not having a preferred payment option negatively impact international transactions.



Also read: Create an End to End Shopify Sales Funnel on WhatsApp

10 Best Ways to Increase Sales on Shopify

Whether you are a beginner in the eCommerce business or hoping to scale your Shopify store, we’ve collected the most impactful techniques to boost your sales.

1. Use WhatsApp Marketing

With over 2 billion active users, WhatsApp is where your customers already are. It’s faster, more personal, and has higher open rates than email.

Using tools like Chatix App, you can send product updates, run campaigns, recover abandoned carts, and reply to customer queries—all directly on WhatsApp. This makes it easier to build trust and drive more conversions.

2. Provide Personalized Customer Support

Great customer service often matters more than price. A quick, friendly response makes customers feel valued.

You can set up automated greetings or FAQs on WhatsApp, so shoppers always get a warm welcome and quick answers. Personalized support not only solves problems faster but also increases repeat sales.

3. Improve Product Descriptions & Images

Your product page is where customers decide to buy or leave.

Write clear, benefit-driven descriptions that explain how your product helps. Use high-quality images from different angles and, if possible, short videos. The goal is to answer every question a buyer might have before hitting the “Buy” button.

4. Optimize Your Store for SEO

If customers can’t find your store, they can’t buy from you.

Shopify already takes care of basics like sitemaps and page speed, but you should still:

• Add target keywords in product titles and descriptions.
• Use alt text for images.
• Write SEO-friendly meta titles and descriptions.



SEO is a long-term strategy but pays off with consistent traffic and sales.

5. Offer Discounts & Promotions

Everyone loves a good deal. Limited-time offers create urgency and attract more buyers.

Popular ideas include:

• Free shipping
• Buy One Get One Free (BOGO)
• Seasonal discounts
• Promo codes for first-time buyers



These offers can increase your average order value and bring customers back for more.

6. Add Chatbots and Live Chat to Your Store

Shoppers often leave because they don’t get answers fast enough. A live chat widget or chatbot fixes this by offering instant help.

Whether it’s product questions, delivery details, or sizing issues, quick answers reduce hesitation and boost conversions.

7. Upsell and Cross-Sell

These strategies help you earn more from each customer:

• Upselling: Encourage customers to buy a higher-value product (e.g., premium version of what they’re already buying)

• Cross-selling: Suggest related products (e.g., if they buy a phone, offer a case or earphones).

Done right, these techniques increase revenue and improve the shopping experience. Check our blog to know about the Difference between Up selling and Cross Selling

8. Build Trust and Credibility

People buy from brands they trust. To make your store more reliable:

• Display real customer reviews
• Offer clear return/refund policies
• Use secure payment methods
• Be transparent about shipping times

Keeping promises and offering great service will win long-term loyalty.

9. Collect Customer Feedback

Surveys and feedback forms are powerful tools. They tell you what’s working and what needs improvement.

When customers feel heard, they’re more likely to return. Use feedback to refine your products, customer service, and overall store experience. Want to boost sales? Try Whatsapp Automation for Shopify

10. Use Multiple Marketing Channels

Don’t depend on one platform for sales. Your customers are everywhere—Instagram, Facebook, WhatsApp, LinkedIn, and more.

Promote your products across different channels to reach new audiences and build brand visibility.

11. Study Your Competitors

Your competitors can teach you a lot. Analyze:

• What products they sell
• How they market
• What deals they offer



Adopt what works, improve it, and use it to grow your own sales.

Best Shopify Apps to Increase Sales

Choosing the right apps can transform your store into a sales machine. Here are some of the best apps in 2025 that help Shopify merchants boost conversions:

1. Chatix – WhatsApp Marketing & Cart Recovery

• Engage shoppers on WhatsApp with automated flows, reminders, and promotions.
• Recover abandoned carts quickly by sending personalized messages.
• Build stronger customer relationships with real-time support.



👉 Try Chatix App from Shopify Store

2. Klaviyo – Email & SMS Marketing

• Create powerful automated campaigns for abandoned carts, product launches, and upselling.
• Advanced segmentation helps send the right message to the right customer.
• Detailed analytics to track ROI from email and SMS.



👉Try Klaviyo at Shopify App Store

3. OneClickUpsell (OCU)

• Add post-purchase upsells and one-click add-ons at checkout.
• Helps increase Average Order Value (AOV) without disrupting the buying journey.
• Customizable offers tailored to customer behavior.



👉Try One Click Upsell App at Shopify Store

4. Yotpo – Reviews & Loyalty

• Collect product reviews and ratings to build trust.
• Create loyalty and referral programs to increase repeat purchases.
• Integrates with social platforms to showcase UGC.



👉Try Yotpo App at Shopify Store

5. ReConvert – Thank You Page Builder

• Turns your thank-you page into a sales opportunity with personalized offers.
• Add upsell products, discount codes, and surveys post-purchase.
• Great for improving customer retention.



👉Try Reconvert App at Shopify Store

6. Hotjar – Behavior Analytics

• Understand how visitors interact with your store using heatmaps and session recordings.
• Identify why customers drop off and where to improve UX.
• Use data to guide CRO (conversion rate optimization) strategies.



👉Try Hotjar at Shopify App Store

7. Bold Product Bundles

• Offer product bundles and discounts to increase sales volume.
• Create mix-and-match promotions to encourage larger purchases.
• Works well for seasonal sales and promotions.



👉Try Bold Bundle at Shopify App Store

How to Grow Sales on Shopify with Chatix App?

Running a Shopify store can be tough, especially when customers abandon carts or don’t come back. That’s where the Chatix App helps—it connects with your shoppers on WhatsApp, the app they use every day.

Chatix lets you recover lost carts with friendly reminders, share exclusive offers, and keep buyers updated in real time. It also builds stronger customer relationships by making communication personal and effortless. In simple terms, Chatix helps you sell more, spend less, and keep customers happy—all through WhatsApp.

Final Thoughts

These are the reasons why you can’t generate more sales on the Shopify store and ways to fix those issues.

The tips discussed in this article don’t seem easy to implement, and you don’t need to follow everything at once.

Just analyze your business and competitors to figure out how to win customer trust and lead them to make a purchase.

From providing high-quality customer support to running marketing campaigns to attract more customers, the Chatix app has covered all the aspects of achieving success with its Shopify store.

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