Ready to Use Food Delivery WhatsApp Message Template

Running a food delivery business means keeping your customers happy from the moment they place an order until the food reaches their door. But here’s the challenge: customers don’t like waiting without updates. They want quick confirmations, real-time delivery updates, and sometimes even special offers.

That’s where WhatsApp message templates come in. With billions of people using WhatsApp every day, it’s the perfect tool to connect with your customers. Whether it’s confirming an order, sharing delivery status, or sending discount deals, WhatsApp messages make communication smooth, fast, and personal.

In this blog, we’ll look at some ready-to-use WhatsApp templates for food delivery that you can use to improve customer experience and grow your business.

What Are WhatsApp Message Templates for Food Delivery?

A WhatsApp message template is a pre-approved, reusable message that food businesses send to customers for things like order confirmations, delivery updates, or special offers.

Instead of typing every message manually, you can use these templates to:

• Save time
• Send consistent communication
• Add a personal touch with names, order IDs, and emojis
• Automate updates with tools like Chatix

Think of them as your ready-to-go communication toolkit — always available to keep customers happy and reduce confusion.

Why Does WhatsApp Work for Food Delivery?

Here’s why food businesses love using WhatsApp for updates and promotions:

• Instant reach: Your message is seen almost instantly.
• High open rate: WhatsApp messages have over 90% open rate.
• Personal touch: Messages feel friendly and human.
• Automation ready: You can set up automatic updates using tools like Chatix.

WhatsApp Message Templates for Food Delivery

To make your food delivery experience smooth and customer-friendly, you need templates for different situations — from confirming an order to asking for reviews. Let’s break them down:

Order Updates Templates 🛒

Customers want to know if their order is confirmed, on the way, or delivered. These messages build trust and transparency.

🛒Order Confirmation

👉 This message assures customers that their order is placed successfully.

Hi {{customer_name}}, thanks for ordering from {{restaurant_name}}! 🍴

Your order #{{order_id}} is confirmed ✅

Estimated delivery time: {{time}} mins.

Track here: {{tracking_link}}

🚚 Out for Delivery

Hi {{customer_name}}, your order is on the move! 🚚

Our delivery partner {{delivery_person}} has picked it up from {{restaurant_name}} and is heading your way.

Track here: {{tracking_link}}

📦 Order Delivered

Hello {{customer_name}}, your order #{{order_id}} has been delivered ✅

We hope you enjoy your meal 🍕🍔

We’d love your feedback here: {{feedback_link}}




Check out: Order Delivery Message Templates

Feedback & Review Templates ⭐

⭐ Feedback Request

Hi {{customer_name}}, how was your meal from {{restaurant_name}} today? 🍲

Please share your feedback with us 💬

Click here to rate: {{feedback_link}}

Review Request with Incentive

Thanks for ordering with {{restaurant_name}}! 🙏

Leave a quick review and get a 10% OFF coupon for your next meal 🍕

Share feedback here: {{feedback_link}}




Check out: Feedback Request Message

Promotional Templates

🎉 Promo / Discount Announcement

Hungry? 😋 Get 20% OFF on all orders above $20 this weekend! 🎉

Leave a quick review and get a 10% OFF coupon for your next meal 🍕

👉 Order now: {{order_link}}

🍕 Weekend Party Deal

Weekend = Pizza Party! 🍕🍻

Buy 2 Large Pizzas & Get 1 FREE 🎉

👉 Grab the offer now: {{order_link}}

🥤Combo Upgrade Suggestion

Hey {{customer_name}}, why not make your meal complete? 🍔🍟

Add a chilled Coke 🥤 or shake 🍹 to your order for just $2 extra!

👉 Update your order: {{order_link}}

🥗 Healthy Choice Reminder

Hungry but want to keep it light? 🥗

Try our fresh salad bowls 🥑🥕 — healthy, tasty & delivered fast 🚴

👉 Order here: {{order_link}}

Special Situation Templates

⏰ Abandoned Cart Reminder

Hi {{customer_name}}, you left some tasty dishes in your cart 🍝🍕

👉 Finish your order here: {{cart_link}}




Also check out: Abandoned Cart sms Template

Out-of-Stock Alert

Dear {{customer_name}}, we’re sorry — one or more items in your order are unavailable. 😟

Would you like to continue with the rest, or need help choosing a substitute? Let us know!

Best Tips for Using WhatsApp Templates

• Keep it short – Don’t overload customers with long texts.
• Personalize – Use their name, order details, or favorite dishes.
• Add emojis – Food + emojis = fun and friendly messages.
• Always add a link – Whether it’s for tracking, feedback, or reordering.

Automate smartly – Send the right message at the right time with tools like Chatix.

Conclusion

In the food delivery business, speed and communication matter just as much as taste. WhatsApp message templates make it easy to keep customers informed, reduce order anxiety, and even drive repeat sales through personalized offers. From order confirmations to cart recovery reminders, these simple messages can transform your customer experience.

If you want to make the most of WhatsApp for your food delivery business, tools like Chatix help you automate templates, personalize updates, and boost engagement — all while saving time.

Also read: How to Create an End to End Whatsapp Sales Funnel on Shopify?

👉 Start using WhatsApp message templates for Chatix App today and give your customers the fast, friendly, and reliable service they’ll love to come back for.

Frequently Asked Questions

1. Do I need the WhatsApp Business API to use templates?

Ans: Yes. WhatsApp templates are only available through the WhatsApp Business API, which can be accessed using tools like Chatix.

2. Can I customize WhatsApp message templates?

Ans: Absolutely. You can personalize templates with variables like customer name, order ID, delivery time, and tracking links. Adding emojis also makes them more engaging.

3. Can I use WhatsApp templates for marketing promotions too?

Ans: Yes. Besides order updates, you can send discount offers, new menu launches, loyalty rewards, and festive deals to drive repeat orders.

4. How many types of WhatsApp templates can I create for food delivery?

Ans: You can create templates for order confirmation, delivery tracking, feedback requests, abandoned carts, upselling, promotions, and out-of-stock alerts.

5. Can customers reply to WhatsApp templates?

Ans: Yes. Customers can respond directly to your template messages, which helps in building two-way communication and better support.